1. Introduction
Welcome to Aoraki Perfume. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.
2. Definitions
"Company," "we," "us," or "our" refers to Aoraki Perfume.
"Website" refers to our online store.
"Customer," "you," or "your" refers to the person accessing or using the website.
"Products" refers to all perfumes and related items available for purchase.
3. Eligibility
By using our website, you confirm that you are at least 18 years old or have parental/guardian consent. You must provide accurate and complete information when creating an account or placing an order.
4. Products and Pricing
Product Descriptions: We make every effort to display our products accurately. However, colors and packaging may vary slightly from images shown on the website.
Pricing: All prices are displayed in the applicable currency and include taxes where required. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders already confirmed.
Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
5. Orders and Payment
Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing, or suspected fraud.
Payment Methods: We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment must be received in full before order processing.
Order Confirmation: You will receive an email confirmation once your order is placed. This confirmation does not constitute acceptance of your order until we have verified payment and availability.
6. Shipping and Delivery
Processing Time: Orders are typically processed within 1-3 business days.
Shipping Methods: Various shipping options are available at checkout. Delivery times vary depending on your location and selected shipping method.
Shipping Costs: Shipping fees are calculated at checkout based on your location and order weight.
Risk of Loss: All items purchased from our website are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier.
International Orders: International customers are responsible for any customs duties, taxes, or fees imposed by their country.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Aoraki Perfume and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
8. User Accounts
When you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Disclaimer of Warranties
Our products are provided "as is" without any warranties, express or implied. While we strive to ensure high quality, we do not guarantee that our products will meet your specific expectations or requirements.
Allergies and Sensitivities: Perfumes contain various ingredients that may cause allergic reactions in some individuals. We recommend testing products on a small area before full application. We are not responsible for any allergic reactions or skin sensitivities.
11. Limitation of Liability
To the fullest extent permitted by law, Aoraki Perfume shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Aoraki Perfume, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms or your use of our website.
13. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, strikes, or supply chain disruptions.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Indonesia.
15. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after any changes constitutes acceptance of the new terms.
16. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Aoraki Perfume
Email: aorakiofficial@gmail.com
WhatsApp: +6285186661111
Last updated: December 2025